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Washington State Office of Public Defense
Client Communications Protocol Guidelines 

 The Rules of Professional Conduct require attorneys to keep their clients reasonably informed to enable them to make informed decisions about their case. RPC 1.2; 1.4(a); 1.4(b).  At a minimum, communication protocols need to address client communications as appropriate at the following points of the representation: 

APPOINTMENT
LETTER

At the initial time of the appointment, the attorney shall write to the client to outline the scope of the representation, to describe the stages of the appeal, to note the possible assessment of costs for appellate representation, and to provide an address and/or phone number by which the client can communicate with the attorney.

EVALUATIVE
COMMUNICATION
OR 
EVALUATIVE
LETTER

The attorney shall either:

bulletcommunicate with the client, by letter or telephone, regarding the fact that the attorney has read the record and analyzed the case and regarding the specific means by which the client may contact the attorney to fully discuss the merits and other factors involved in the client’s case and to exercise his or her options.

                                        or, alternatively,

bulletsummarize in a letter the results of the attorney’s investigation and analysis of the merits of the case, remind the client that  costs may be assessed in case of an unsuccessful appeal, and provide an opportunity for the client to contact the attorney to exercise his or her options.

Some attorneys may choose to provide an evaluative communication or letter before writing the brief; others may choose to provide an evaluative communication or letter after writing the brief and/or accompanying the brief . 

LETTER
ACCOMPANYING
BRIEF

The attorney shall send the client the opening brief and inform the client of the right to obtain a copy of the transcript and to file a Statement of Additional Grounds for Review pursuant to RAP 10.10.

STATUS REPORTS

While the case is on-going, the attorney may update the client on developments. Examples include informing the client of the date of oral argument and forwarding a copy of the State’s brief and any reply brief.

LETTER
ACCOMPANYING 
DECISION

The attorney shall send the client a copy of the appellate court’s decision and shall inform the client whether the attorney plans to file a Petition for Review or whether the client has the option to file a petition and if so, the time constraints for such a petition.

LETTER
ACCOMPANYING 
MANDATE

The attorney shall send the client a copy of the mandate and inform the client of the applicable time constraints for any further state or federal relief.

 

    

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